SHIPPING
We make every effort to deliver the order to you as soon as possible.
Orders placed on working days before 12:00, we try to ship the same day.
However, we are not always able to fulfill this, sometimes products are not in stock and the delivery of your order may take a little longer. There is an indication of the delivery time on the product page.
If for whatever reason we cannot meet this delivery time,
we will of course inform you as soon as possible.
The product prices do not include shipping costs. The shipping costs are:
€5.95 for orders under €100,-
Free for orders from € 100,-
Delivery does the postman or parcel delivery from Bpost.
In general, the delivery will take place the next working day between 08:00 and 20:00.
Unfortunately we cannot guarantee the time of delivery.
! ALL OUR PRE-ORDERS ARE GETTING DELIVERED AFTER A COUPLE MONTHS !
return policy
After cancellation you have another 14 days to return your product.
You will then be credited the full order amount including shipping costs.
Only the costs for returning from your home to the webshop are for your own account. These costs are €5.95 per package.
If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and – if reasonably possible – in its original condition and packaging. To exercise this right, please contact us at INFO@MIL3NN.COM.
We will then refund the order amount due within 14 days after registration of your return,
provided the product has already been returned in good order.
If the product is damaged or the packaging is more damaged than it's not necessary to try the product, we can pass on this depreciation of the product to you. So handle the product with care and make sure that it is well packed when returning.
Return product?
Do you want to exchange your product? That's no problem at all. You can contact INFO@MIL3NN.COM for this. You do, however, bear the costs for returning the product.
! WARNING: AIRFRESHENERS/STICKERS/LIGHTENERS DO WE NOT ACCEPT AS RETURN !
